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PHP project for Remedy (trouble ticket system)
Old 10-20-2008, 02:53 PM   #1
MacRules
 
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Default PHP project for Remedy (trouble ticket system)

Found this site.
CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works are
on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks

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Old 10-20-2008, 02:53 PM   #2
Jerry Stuckle
 
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Default Re: PHP project for Remedy (trouble ticket system)

MacRules wrote:
> Found this site.
> CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/
>
> I have extensive C/SQL, not C++, not web GUI design. My daily works are
> on DB stuff.
>
> Just wondering any usable PHP download for internal ticketing system.
>
> Thanks
>
>


What kind of ticketing system are you looking for? There are a lot of
different types.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
==================

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Old 10-20-2008, 02:53 PM   #3
MacRules
 
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Default Re: PHP project for Remedy (trouble ticket system)

Jerry Stuckle wrote:
> MacRules wrote:
>> Found this site.
>> CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/
>>
>> I have extensive C/SQL, not C++, not web GUI design. My daily works
>> are on DB stuff.
>>
>> Just wondering any usable PHP download for internal ticketing system.
>>
>> Thanks
>>
>>

>
> What kind of ticketing system are you looking for? There are a lot of
> different types.
>


My users can open a trouble ticket, email to the group, new support case
is opened. It is similar to PHPBB I think. And it would be great, it can
do the text pre-sort, so easy to find revelant cases.

By the way, what is the trick of search function in PHPBB?
Is it based on MySQL text search?

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Old 10-20-2008, 09:32 PM   #4
Jerry Stuckle
 
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Default Re: PHP project for Remedy (trouble ticket system)

MacRules wrote:
> Jerry Stuckle wrote:
>> MacRules wrote:
>>> Found this site.
>>> CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/
>>>
>>> I have extensive C/SQL, not C++, not web GUI design. My daily works
>>> are on DB stuff.
>>>
>>> Just wondering any usable PHP download for internal ticketing system.
>>>
>>> Thanks
>>>
>>>

>>
>> What kind of ticketing system are you looking for? There are a lot of
>> different types.
>>

>
> My users can open a trouble ticket, email to the group, new support case
> is opened. It is similar to PHPBB I think. And it would be great, it can
> do the text pre-sort, so easy to find revelant cases.
>
> By the way, what is the trick of search function in PHPBB?
> Is it based on MySQL text search?
>
>


No, PHPBB is a forum. What you need is a bug tracker. I use Bugzilla,
but there are several other good ones.

And yes, PHPBB's search facility is based on searching the MySQL database.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
==================

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Old 10-21-2008, 07:25 AM   #5
MacRules
 
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Default Re: PHP project for Remedy (trouble ticket system)

Wow, lovely. I will take a look, I do need the search engine on MySQL
side. Any pointers on using any of them to create MySQL usages for DB
benchmarking, such as Insert/Update/Delete/Exec SP?

C. (http://symcbean.blogspot.com/) wrote:
> On 20 Oct, 19:41, MacRules <MacRu...@nospam.com> wrote:
>> Found this site.
>> CakePHP + phpBB integration -http://cakeforge.org/projects/cakephpbb/
>>
>> I have extensive C/SQL, not C++, not web GUI design. My daily works are
>> on DB stuff.
>>
>> Just wondering any usable PHP download for internal ticketing system.
>>
>> Thanks

>
> http://freshmeat.net/search/?q=bug&t...&Go.x=0&Go.y=0
>
> Take your pick.
>
> C.

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Old 08-30-2009, 07:42 PM   #6
carlobee
 
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Default

Quote:
Originally Posted by vuropougs View Post
Questions and answers about 1973 oldsmobile 442 and Intrigue oldsmobile recall.
what about this one ?

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Old 03-15-2010, 07:38 AM   #7
Relana
 
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Default

What's Remedy tell me pleas!
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Old 05-26-2010, 09:48 PM   #8
geenadavis
 
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Default

Posting URLs. I do not have sufficient account status to post URLs at this time. If you are a client, please do not use URLs until you have 15 posts. This feature is to reduce spam. - Thank you.
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